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Criminal records

If you need to have a criminal record legalised, you must order a certificate with a digital signature through or, which you will receive in your e-Boks.

If you do not have e-Boks, you should contact the nearest police authority (Københavns Politi, Østjyllands Politi, Fyns Politi etc.) in order to obtain a criminal record. The relevant police authority must stamp and sign the certificate with an original physical signature. A copy or scan of the signature cannot be accepted.

Digitally signed documents need to be uploaded directly to our webshop in connection with the purchase or as an alternative sent to our secure email address [email protected]. If you send it by mail, it is important that the document is forwarded directly from your e-boks.

In some cases, documents are sent electronically but without a digital signature. Please be aware of this and remember to request the document with a digital signature from the relevant authority.

In order to verify whether your document is digitally signed or not, please open the concerned document via your pdf-reader, if a blue bar appears on the top part of the document, it means that the document contains a digital signature.

How do I get an Apostille/legalisation?

Once you have the obtained certificate, you must order and pay for the Apostille as well as any return postage in our webshop. An Apostille costs DKK 200.

Here you can find the webshop guide.

Please note:

Before making the purchase, you must decide whether you want to receive the Apostille as an E-Apostille or as a physical Apostille. An E-Apostille can only be ordered if you have uploaded a digitally signed document in the webshop. Please note that an E-Apostille cannot be stamped and signed by the Ministry of Foreign Affairs with a physical signature. Therefore, you should check if the country, in which you are going to use the document, accepts an E-Apostille.

Once you have made your purchase, you must proceed with one of the following:


  • Personally attend the Legalisation Office during the opening hours and hand in/pick up the original document. The document will be legalised, while you wait.
  • Send the original document by mail. Please remember to enclose the receipt from the webshop also including the additional fee to cover the postage. The processing time for documents received by mail is up to 5 business days, counting from the day we receive the document.
  • Receive the Apostille as an E-Apostille (only possible if you have uploaded a digitally signed document) directly in your browser. The Apostille is only available in the browser right after the purchase. If the browser is closed, the Apostille cannot be retrieved.