Case handling and communication

Your report will be handled by trusted staff members in our whistle‑blower unit. We may need to ask follow-up questions to ensure that the case is documented sufficiently for processing. If you have reported through the online whistleblower portal, communication with you will take place solely through the portal, so it is important that you keep track of the case by regularly logging in and responding to any questions from us.

When you submit the report, the receipt screen will display a 16‑digit code. You must use this code to access your submission, so it is essential that you keep the code safe.

If you lose the code, we lose the ability to communicate with you. In the worst case, this may mean that we are unable to proceed with the case.