Theft and lost documents

Have you lost money and/or documents?

Remember to report the loss to the police before we can help!
Book an appointment with the embassy by email or telephone.


Money

Take good care of your credit card – and be careful when using it.

For more information on financial assistance from the embassy, see our page on Financial assistance.

 

Passport

If you lose your Danish passport, the Danish Embassy in Lisbon or one of the consulates can issue a Danish temporary/emergency passport.

Please note that the Danish emergency passport is a travel document valid for a limited period. There is no guarantee that this document will be recognised by foreign authorities in the same way as a standard passport. The Danish emergency passport is primarily intended to enable you to travel home.

Remember to go to your local police station to report your passport as stolen or lost – and remember to get a receipt from the police. The Embassy in Lisbon/the Consulate and your insurance company will need the police report.

 

General

We advise you to take extra care of your wallet or bag when sitting in a café and when travelling on public transport, particularly trams.